Kuqezi.US Privacy Policy

1. Introduction

At Kuqezi.US ("Platform"), owned and operated by Bweb Solutions LLC ("Company," "we," "us," or "our"), we are committed to protecting the privacy of our users while providing a comprehensive social network and service hub for Albanian immigrants residing in the United States. This Privacy Policy explains in detail how we collect, use, share, and protect your information when you use our platform, website, and related services.

This policy applies to all services provided through Kuqezi.US, including but not limited to social networking features, marketplace services, business listings, real estate listings, job postings, and community resources. By using our Platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account and Profile Information

When you create an account on Kuqezi.US, we collect information necessary to establish and maintain your account. This includes:

Your basic identification information such as your full name, date of birth, email address, physical address and phone number. This information is essential for creating your unique user profile and enabling secure access to our services.

Your physical address, including state, city, and ZIP code, which we use to verify your eligibility for our U.S.-based services and to provide location-relevant content and features. This information also helps us maintain the integrity of our community and ensure compliance with our geographic restrictions.

Profile information that you choose to provide, such as your educational background, employment history, professional credentials, and Albanian origin details. This information helps personalize your experience and connect you with relevant community members and opportunities.

2.2 User-Generated Content

Throughout your use of the Platform, we collect and store the content you create, share, or receive:

Posts, comments, and messages you create or exchange with other users are stored to facilitate communication and maintain platform functionality. This includes text, images, videos, and other media you share through our Platform.

Listings you create in our various service sections, including marketplace items, job postings, real estate listings, and business listings. These listings include the description, pricing, location, and other relevant details you provide.

Reviews, ratings, and feedback you provide about other users, businesses, or services. This information helps maintain trust and quality within our community.

2.3 Technical and Usage Information

We automatically collect certain technical information when you use our Platform:

Device and browser information, including your device type, operating system, browser version, and language settings. This information helps us optimize your experience and troubleshoot technical issues.

Usage data, such as your IP address, access times, pages viewed, features used, and click patterns. This information helps us understand how users interact with our Platform and improve our services.

Location data, including GPS data (when permitted by your device settings) and location information derived from your IP address. This helps us provide location-relevant services and maintain platform security.

2.4 Communication Information

We collect and store information related to your communications on the Platform:

Messages exchanged between users through our messaging system, including timestamps and delivery status. While we store these messages to facilitate communication, we implement strict privacy controls to protect your conversations.

Notifications and alerts you receive or send through the Platform, including system notifications and user-generated alerts.

Communications with our support team, including email correspondence, chat logs, and support ticket information.

3. How We Use Your Information

3.1 Core Platform Services

Your information is essential for providing our core services:

We use your account and profile information to authenticate your identity, maintain your account security, and personalize your experience on the Platform. This includes customizing your content feed, suggesting relevant connections, and providing location-based services.

Your contact information enables us to send important notifications about your account, respond to your inquiries, and facilitate communication between users when necessary.

We analyze usage patterns and technical data to improve our Platform's functionality, fix bugs, and enhance user experience. This includes optimizing our services for different devices and browsers.

3.2 Community Features

Your information helps us build and maintain our community features:

3.3 Marketplace and Business Services

We utilize your information to facilitate commercial activities on our Platform:

When you create marketplace listings, we process and display the information you provide about items for sale, including descriptions, prices, and location data. This information helps connect buyers with sellers while maintaining appropriate privacy boundaries. We never share your private contact information without your explicit permission.

For business listings, we use your provided business information to create and maintain your business profile. This includes your business name, address, operating hours, services offered, and any other details you choose to share. We may verify this information to ensure the accuracy and legitimacy of business listings.

In the case of job listings, we process both employer and job seeker information to facilitate appropriate matches. This includes job descriptions, requirements, and applicant qualifications. We maintain strict privacy controls to protect sensitive employment-related information.

For real estate listings, we handle property information, agent details, and interested party communications. We implement specific privacy measures to protect both property owners and potential buyers or renters while facilitating necessary communications.

3.4 Safety and Security

Your security is our priority, and we use collected information to maintain platform safety:

We analyze usage patterns and account behavior to detect and prevent fraud, spam, and abuse. This includes monitoring for suspicious activities, unauthorized access attempts, and potential security breaches.

We verify user identities when necessary to maintain community trust and safety, especially for business-related services. This may include identity verification processes for certain platform activities.

We investigate and address potential violations of our terms of service, including inappropriate content or behavior, using collected information as evidence when necessary.

4. Information Sharing and Disclosure

4.1 Sharing Within the Community

We share your information within the Platform according to your privacy settings:

Your public profile information is visible to other Platform users based on your chosen privacy level. You can control visibility settings for different aspects of your profile, choosing between public, network-wide, friends-only, or private visibility.

Content you post, including marketplace listings, business information, and community contributions, is shared according to your specified privacy settings for each piece of content. You maintain control over who can see your contributions.

Messages and communications between users are private and visible only to the participants in the conversation. We do not share private message content with other users or third parties unless required by law.

4.2 Service Providers and Partners

We work with trusted service providers who help us operate our Platform:

Payment processors receive necessary transaction information to process payments for premium services, marketplace transactions, or advertising fees. These providers maintain their own security standards and privacy policies.

Cloud storage providers host our data with strict security measures and contractual obligations to protect your information. All data remains under our control and direction.

Analytics services help us understand Platform usage and improve our services. We share anonymized or aggregated data that cannot be used to identify individual users.

Translation services may process content to provide multi-language support. These services are bound by confidentiality agreements and strict data protection requirements.

4.3 Legal Requirements and Business Transfers

There are circumstances where we may need to share your information:

We comply with valid legal requests from law enforcement or regulatory authorities when required by law. This may include responding to court orders, subpoenas, or other legal processes.

In the event of a business transfer, merger, acquisition, or bankruptcy, your information may be transferred to another entity. We will notify you of any such change in ownership or control of your personal information.

We may share information to protect the rights, property, or safety of our users, our company, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

5. Data Protection and Security

5.1 Technical and Organizational Measures

We implement comprehensive security measures to protect your information:

All data transmission between your device and our servers is encrypted using industry-standard SSL/TLS protocols. This ensures that your information remains secure during transit.

We maintain secure server environments with regular security updates, firewalls, and intrusion detection systems. Access to our systems is strictly controlled and monitored.

User passwords are stored using strong cryptographic hashing algorithms. We never store plaintext passwords and implement secure password reset procedures.

Regular security audits and vulnerability assessments help us identify and address potential security risks before they can be exploited.

5.2 Data Storage and Retention

We maintain clear policies regarding how we store and retain your information:

All data is primarily stored on servers located within the United States, ensuring compliance with U.S. privacy laws and regulations.

We retain your information only as long as necessary to provide our services or as required by law. When you delete your account, we follow a secure data deletion process.

Backup systems maintain copies of data for disaster recovery purposes, with strict access controls and regular testing of restoration procedures.

6. User Privacy Controls and Rights

6.1 Account and Privacy Settings

We empower you with comprehensive control over your privacy through our platform settings:

When you access your account settings, you can adjust visibility levels for different aspects of your profile. You may choose who can see your personal information, posts, and activity. These settings include options for public visibility, network-wide visibility, friends-only access, or keeping information completely private.

Our platform provides granular controls for each piece of content you share. Before posting any content, you can select its privacy level. You may also modify these settings later, allowing you to adapt your privacy preferences over time. For example, you might share a business listing publicly while keeping personal posts visible only to friends.

Location sharing settings give you control over when and how your location information is used. You can enable or disable precise location services, choose to share location only when using specific features, or opt to share only your general area rather than exact coordinates.

6.2 Your Data Rights

As a user of our platform, you have specific rights regarding your personal information:

You maintain the right to access all personal information we hold about you. Through your account dashboard, you can view your profile information, content history, and account activities. For additional information not readily available through the platform interface, you may submit a formal data access request.

We provide tools for correcting or updating your information at any time. You can modify profile details, update contact information, and revise any content you've shared. If you discover inaccurate information that you cannot correct yourself, our support team will assist you with the necessary changes.

You have the right to request deletion of your personal information. This includes the ability to delete individual posts or content, as well as the option to completely delete your account. When you choose to delete your account, we initiate a comprehensive removal process that includes:

• Immediate deactivation of your account
• Removal of your public profile
• Deletion of your personal information
• Anonymization of any necessary transaction records
• Removal from search results and friend lists

You may export your data in a machine-readable format. This export includes your profile information, posts, and other content you've created on the platform. We provide this data in a structured format that you can use with other services.

6.3 Communication Preferences

We respect your choices regarding how we communicate with you:

Through your notification settings, you can customize which updates you receive from the platform. This includes the ability to opt in or out of:

• Email notifications
• Push notifications
• SMS alerts
• In-platform notifications
• Marketing communications

You can modify your language preferences at any time, choosing between English and Albanian for platform communications. This setting affects both automated notifications and platform interface language.

For marketing communications, we provide clear opt-out mechanisms in every message. You may choose to unsubscribe from marketing materials while still receiving essential account-related communications.

7. Children's Privacy

7.1 Age Restrictions

Our commitment to protecting young people's privacy is fundamental to our operations:

Our platform is designed for and restricted to users who are 18 years of age or older. We implement multiple measures to enforce this age requirement, including age verification during registration and periodic reviews of user accounts.

If we discover that a user has misrepresented their age and is under 18, we take immediate action. This includes:

• Account suspension
• Immediate deletion of personal information
• Notification to relevant guardians where possible
• Prevention of re-registration attempts

7.2 Collection of Minor Information

We maintain strict policies regarding information about minors:

While users may mention their children in their profiles or posts, we advise against sharing detailed personal information about minors.

We do not knowingly collect or maintain information from users under 18 years of age. If we become aware of such collection, we will take required steps to mitigate the issue.

8. Policy Updates and Changes

8.1 Modification Process

We understand the importance of keeping you informed about changes to our privacy practices. Our update process ensures transparency and clear communication:

When we make significant changes to this Privacy Policy, we implement a comprehensive notification system. This includes displaying prominent notices on our platform, sending direct emails to all registered users, and providing in-app notifications. We consider a change "significant" when it affects how we collect, use, or share your personal information in ways that may impact your privacy rights or platform experience.

For minor updates, such as clarifying existing practices or making grammatical improvements, we may make changes without direct notification. However, we always update the "Last Modified" date at the top of this Privacy Policy, allowing you to easily identify when changes have occurred.

We provide a minimum notice period of 30 days before implementing significant privacy changes. During this period, you can review the proposed changes, understand their impact, and make informed decisions about your continued use of our platform. We maintain an archive of previous privacy policy versions, which you can access through our platform for comparison purposes.

8.2 User Rights During Changes

When we update our Privacy Policy, we respect your right to make informed choices about your privacy:

If you disagree with proposed changes, you have the right to close your account before the new policy takes effect. In such cases, we will assist you with exporting your data and provide clear instructions for account closure.

For changes that require your explicit consent under applicable law, we will obtain your agreement before applying these changes to your account. If you choose not to accept such changes, we will work with you to find an appropriate resolution while maintaining necessary privacy protections.

9. Compliance and Regulatory Framework

9.1 Legal Compliance

Our platform operates within a comprehensive regulatory framework designed to protect user privacy:

We comply with all applicable United States federal and state privacy laws, including state-specific requirements for data protection and user privacy. Our legal team regularly reviews and updates our practices to ensure ongoing compliance with evolving privacy regulations.

For users who are residents of states with specific privacy laws (such as California, Virginia, or Colorado), we honor additional privacy rights as required by these state regulations. This includes specific data access, deletion, and portability rights that may extend beyond our standard privacy protections.

9.2 Data Protection Standards

Our commitment to data protection extends beyond basic legal requirements:

We implement industry-standard security protocols and regularly update our security measures to protect against emerging threats. This includes regular security audits, penetration testing, and vulnerability assessments conducted by qualified third-party security firms.

Employee access to user data is strictly controlled through role-based access controls, regular training programs, and detailed monitoring of data access patterns. All employees sign confidentiality agreements and undergo regular privacy and security training.

9.3 Incident Response

In the event of a data security incident, we maintain clear procedures to protect your interests:

If we detect a security breach that may affect your personal information, we will notify you promptly through multiple communication channels. Our notification will include:

• The nature and extent of the breach
• The types of information potentially affected
• Steps we are taking to address the situation
• Actions you should take to protect yourself
• Resources and support available to affected users

We maintain an incident response team ready to address security concerns 24/7, ensuring rapid response to potential privacy or security threats.

11. Cookies, Tracking, and External Content

11.1 Understanding Cookies and Similar Technologies

Cookies are small text files that websites place on your device to help provide various features and functionality. When you visit Kuqezi.US, we and our authorized partners use different types of cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide secure services.

These technologies function as digital memory for our platform, helping us recognize your device and preferences across visits. They operate similarly to a store clerk who remembers your preferences and helps provide personalized service each time you visit.

11.2 Our Use of Cookies

We employ different categories of cookies on our platform, each serving specific purposes:

Essential Cookies serve as the foundation of your platform experience. These cookies are strictly necessary for the website to function properly. They enable core features such as:

• Maintaining your login session securely
• Remembering your language preferences
• Protecting against fraudulent activities
• Processing your transactions
• Saving your privacy preferences

You cannot opt out of essential cookies as they are fundamental to platform operations.

Functionality Cookies enhance your experience by remembering your choices and personalizing content. They help us:

• Remember your preferred display settings
• Maintain your marketplace search preferences
• Save your communication preferences
• Customize your news feed layout
• Keep track of items you've viewed

Analytics Cookies help us understand how visitors interact with our platform. We use this anonymous data to:

• Measure feature usage patterns
• Identify navigation difficulties
• Optimize platform performance
• Improve user interface design
• Track content popularity

Performance Cookies collect information about your browsing experience to help us:

• Load pages faster
• Reduce error messages
• Improve site reliability
• Balance server loads
• Optimize content delivery

11.3 Third-Party Cookies and Tracking

Our platform integrates with various third-party services that may place their own cookies on your device:

Social Media Features: When you use functions like sharing content on Facebook or following us on Twitter, these platforms may place cookies to track interaction with their services.

Payment Processors: Our payment partners use cookies to ensure secure transactions and prevent fraud when you make purchases through our marketplace.

Analytics Partners: Companies like Google Analytics help us understand platform usage through their tracking technologies.

Advertising Networks: If you interact with advertisements on our platform, ad networks may place cookies to measure ad effectiveness and show you relevant ads on other websites.

We require all third-party partners to adhere to strict privacy standards, but their use of cookies is governed by their own privacy policies. We encourage you to review these policies for complete understanding.

11.4 External Links and Content

Our platform includes various types of external content and links that require special privacy consideration:

User-Generated Links: When users share external links on our platform, we cannot guarantee the privacy practices of linked websites. We recommend reviewing the privacy policies of any external sites you visit through our platform.

Embedded Content: Users may embed content from other platforms (such as YouTube videos or social media posts). Such embedded content may include their own tracking technologies and are subject to their respective privacy policies.

News and Information Sources: When we aggregate news or information from external sources, we clearly identify the source and any associated tracking technologies they may employ.

11.5 Cookie Management

We believe in giving you control over tracking technologies:

Cookie Settings: Through our cookie management interface, you can:

• View all cookie categories in detail
• Enable or disable non-essential cookies
• Update preferences at any time
• Export your current cookie settings
• Clear existing cookies from our domain

Browser Controls: Most web browsers allow you to:

• Block third-party cookies
• Clear cookies periodically
• Enable "Do Not Track" features
• Manage site-specific cookie permissions

Mobile Settings: On mobile devices, you can:

• Reset advertising identifiers
• Limit ad tracking
• Control app-specific tracking permissions
• Manage storage permissions

11.6 Cookie Policy Updates

Our cookie practices evolve with technology and regulations:

We regularly review and update our cookie practices to ensure compliance with privacy laws and industry best practices.

When we make significant changes to our cookie usage, we will:

• Update this policy section
• Notify users through platform alerts
• Request renewed consent where required
• Provide detailed documentation of changes
• Offer guidance on managing new tracking methods

This section on cookies and external content represents our commitment to transparency regarding tracking technologies and third-party interactions on our platform. We encourage you to contact our privacy team with any questions about how we use cookies or manage external content.

10. Contact and Support

10.1 Privacy Support

We are committed to addressing your privacy concerns promptly and effectively:

For general privacy questions or concerns, you can reach our dedicated privacy team through multiple channels:

Bweb Solutions LLC St. Petersburg, FL 33702 Email: [email protected]

We strive to respond to all privacy-related inquiries within 48 hours, providing clear, actionable information to address your concerns.

10.2 Rights Requests

For formal requests regarding your privacy rights, we provide a structured process:

Submit your request through our dedicated privacy portal, where you can:

• Request access to your personal information
• Submit correction requests
• Initiate data deletion
• Export your data
• Manage privacy preferences

Each request receives a unique tracking number, allowing you to monitor its progress through our system. Our privacy team will guide you through any additional steps needed to verify your identity and complete your request.

10.3 Dispute Resolution

In cases where privacy concerns require additional attention:

We provide a formal dispute resolution process for privacy-related concerns that haven't been resolved through standard channels. This process includes:

• Review by senior privacy team members
• Written documentation of concerns and responses
• Clear timelines for resolution
• Options for third-party mediation if needed

Our goal is to resolve all privacy concerns fairly and transparently, maintaining trust in our platform while protecting user privacy rights.

This Privacy Policy represents our commitment to protecting your privacy while providing valuable services to the Albanian-American community. We encourage you to contact us with any questions or concerns about your privacy on our platform.